Hilary B
Manager, Public Relations, Sales
Profile
I have been an owner-manager of two successful businesses and worked in the diverse industries of insurance, hospitality, and retail. I leverage people development strengths and get results through collaboration with my teams. I am a creative thinker and not afraid to try something new. I love working with people.
Key Skills & Competencies
Leadership | Staff Management | Customer Service | Creative thinking | Organizational skills | Tech-savvy | Client Relationship Management | Sales Team Training | Product Knowledge | Operations | Passion for helping people
Professional Experience
Talbots - Sales Manager
Canton, CT | 6 years
Work one-on-one with preferred clients while managing 10 sales associates
• Oversee sales results, merchandising and operations.
• Established relationships with key clients, while maintaining existing customer base.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Monitored industry trends and competitor activities to stay ahead of the competition.
• Managed daily operations of sales department, including supervision of staff members.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
The Bernetich Agency - Agency Manager
Farmington, CT | 13 years
Manage agency service and sales staff.
• Drive results of Property and Casualty, Commercial, Life, Retirement, and Financial Services products.
• Assist insureds with home, auto, commercial, workman's comp and life claims.
O'Hagan's Irish Pub - General Manager/Owner
Burlington, CT | 11 years
Managed all aspects of full service bar and restaurant including inventory, accounting, staffing, compliance and customer experience.
G. Fox, Filene's, Macy's - Visual Merchandiser
Greater Hartford, CT | 4 years
Designed and managed all visuals throughout the store.
• Developed creative visual displays to showcase products and attract customers.
• Created window and in-store displays to promote new product launches.
• Organized store layout, fixtures and visual merchandising standards.
• Created innovative floor plans to maximize visibility of merchandise.
Community Experience
PTO, Coach, Girl Scout Leader, Relay for Life, Special Olympics, Favahr
Education
BA Fine Arts, Graphic Design | Central Connecticut State University, New Britain, CT
Other Experience/Awards/Publications