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Hilary B

Manager, Public Relations, Sales

Profile

Sales, Customer Service and Management Professional within diverse industries such as insurance, hospitality, and retail. Develop and inspire each team member's unique strengths to achieve results through collaboration within a team. A creative thinker and not afraid to try something new.

Key Skills & Competencies

Leadership | Staff Management | Customer Service | Creative thinking | Organizational skills | Tech-savvy | Client Relationship Management | Sales Team Training | Product Knowledge | Operations | Passion for helping people

Professional Experience

The Bernetich Agency - Agency Manager, Farmington, CT | 13 years
Manage agency service and sales staff.
• Drive results of Property and Casualty, Commercial, Life, Retirement, and Financial Services products.
• Assist insureds with home, auto, commercial, workman's comp and life claims.

Talbots - Sales Manager, Canton, CT | 6 years
Work one-on-one with preferred clients while managing 10 sales associates
• Oversee sales results, merchandising and operations.
• Established relationships with key clients, while maintaining existing customer base.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Monitored industry trends and competitor activities to stay ahead of the competition.
• Managed daily operations of sales department, including supervision of staff members.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

O'Hagan's Irish Pub - General Manager/Owner, Burlington, CT | 11 years
Manage all aspects of full-service restaurant including inventory, accounting, staffing, compliance and customer experience.

Macy's - Visual Merchandiser, Greater Hartford, CT | 4 years
Design and manage visuals throughout the store.
• Developed creative visual displays to showcase products and attract customers.
• Created window and in-store displays to promote new product launches.
• Organized store layout, fixtures and visual merchandising standards.
• Created innovative floor plans to maximize visibility of merchandise.

Community Experience

PTO, Coach, Girl Scout Leader, Relay for Life, Special Olympics, Favahr

Education

BA Fine Arts, Graphic Design | Central Connecticut State University, New Britain, CT

Other Experience/Awards/Publications

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