Business Strategist & Project Manager
Mraz & Company, Richmond, VA | 2 years, current
Boutique creative agency advancing community oriented, mission-driven programs and projects to new levels.
• Led mission and values work in conjunction with coordinating entity’s website redesign.
• Delivered event strategy, planning and production of a 3-day executive women’s conference at the Pendry Hotel in Baltimore in September 2022.
• Performed marketing and legacy work with an award-winning American composer.
• Crafted mission and storytelling project work for client: BeanZ & Co., an inclusive employer.
• Negotiated and designed partnership, educational program and lyrics writing contest benefiting the Boys & Girls Clubs, a national non-profit serving over 4 million young people across 5,000 Clubs.

Founder and Executive Director
CT Inclusive Arts, Canton, CT | 4 years
Pioneering inclusive performing and visual arts program.
• Championed launch, acquiring fiscal sponsorship (Fractured Atlas) and recruited Artistic Advisory and Steering Committee for non-profit start-up.
• Designed marketing, branding, and fundraising strategies.
• Landed partnerships with Hartford Stage, The American School for the Deaf, The Ethel Walker School, Conard High School The Dance Collective, Grace Academy, and others.
• Secured grants from the CT Office of the Arts and the Greater Hartford Arts Council , ~$30K
• Recruited, hired and managed publicist, 10 teaching artists, and dozens of volunteers.
• Ran successful pilot, delivered full program with three main classes and additional specialty classes.
• Converted the live culminating performance to an online tribute and offered virtual experience to accommodate COVID.
• Created organizational policies, procedures, and systems.

Owner
Blueprint Parenting, Simsbury, CT | 5 years
Parenting and childhood development consultancy providing services for special needs.
• Launched successful services business as an Independent Facilitator of positive parenting techniques.
• Offered 1:1 private coaching, group instruction and community presentations.
• Crafted business plan, created a website, designed advertising, and developed internal systems.
• Sold to organizations and individuals to grow audiences.
• Facilitated two different curricula in classes with up to 15 parents per session.
• Presented workshops to community groups (e.g. libraries and school groups).

Director of Member and Provider Services
San Francisco Health Plan, San Francisco, CA | 3 years
Leading quasi-public/private not-for-profit health plan start-up.
• Led design and established operations and systems related to enrollment, member services, provider relations and quality improvement.
• Designed marketing and member and provider policy and procedure documents.
• Hired, mentored, and managed a diverse multi-lingual staff of ten.
• Responsible for relationships with stakeholders in six hospitals, 34 clinics and 1,000 ancillary providers, including Kaiser.

Director of Market Expansion & Planning
Keystone Mercy Health Plan, Philadelphia, PA | 1 year
140,000 member-strong non-profit health maintenance organization.
• Completed a feasibility study for a joint venture and expansion into Connecticut.
• Negotiated a joint venture partnership with ConnectiCare and hospital systems.
• Evaluated market opportunities in Louisiana, Texas, Alabama, and Florida.

Director of Managed Care
MedBridge (Manor Healthcare), King of Prussia, PA | 1 year
Provider of sub-acute rehab transitioning patients from hospital to rehabilitation settings.
• Established pricing models for services that aligned with corporate strategies.
• Developed contractual relationships for high-acuity services with insurers.
• Collaborated with facility-based marketing staff in developing marketing plans.
• Designed marketing materials to increase referrals.

Contract Manager
Bridgeway/Qual-Med Plans for Health, Oakland, CA | 2 years
Led merger of departments within the enterprise-wide merger task force between the two companies.
• Facilitated provider relations and negotiated contracts.
• Expanded provider networks into new counties.
• Monitored plan operations, provider compliance, and risk pool/budget outcomes.
• Developed stop-loss cost estimation models to assess medical loss ratios, effective stop-loss provisions, and preferred contract structures.