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Madina B.

Program & Project Manager | Operations & Process Improvement | Financial Acumen | Compliance

Profile

Program manager who enjoys leading projects to success by ensuring efficiency and compliance at every stage. Uses process optimization and meticulous budget management, to deliver projects in scope and on-time, while meeting goals. Good at translating client/beneficiary needs into scalable and actionable solutions whether it's hyper-local community organizing or a complex global collaboration. Complements financial acumen with storytelling and diplomatic communication tools to engage cross-functional stakeholders and create meaningful connections.

Key Skills & Competencies

• Full-cycle Project Management | Proposal Writing | Budget Management | Financial Oversight
• Client Management | Complex Stakeholder Management | Translate and Liaise Between Functional levels
• Planning | Set & Evaluate KPIs (Key Performance Indicators) | Process Optimization
• Vendor Management & Procurement | Negotiation
• Cross-cultural and Strategic Communications | Coaching
Tech skills: Advanced user of Excel and multiple resource planning applications | MS Office Suite | GSuite

Professional Experience

National Democratic Institute for International Affairs (global non-partisan non-profit)
Program manager (3 years)
Effectively managed 4-5 programs simultaneously in a portfolio, including five-year $5.3M program on parliamentary accountability with at least ten engaged stakeholders.
• Developed winning grant proposals, established evaluation metrics, tracked performance and ensured compliance.
• Coordinated all grant-related correspondence with donors, partners and vendors.
• Consistently recognized for meticulous budget tracking and financial management, which secured 90% of programs to achieve targeted results within the allocated timeline and resources.
• Particularly efficient in drafting high-impact reporting, compelling impact stories and communication materials.

International Committee of the Red Cross
Head of Mission (2 years)
Established a new field presence, implementing internal procedures, compliance frameworks, and risk management policies. Led to a threefold expansion within two years.
• Collaborated across teams in HQ and the region to develop winning program proposals and budgets, including outreach to non-traditional donors.
• Represented the organization at different forums, enhancing visibility through impactful presentations at public events, expert and donor meetings.
• Led staffing, operational, and administrative setup for new programs to ensure alignment with funding requirements.

DARA Foundation (non-profit)
Director (5 years)
Transformed a small charity into a nationally recognized nonprofit. Developed a long-term strategy and expanded the annual budget from $165K to $1.5M within three years.
• Introduced innovative funding mechanisms and public-private partnerships to drive sustainable growth.
• Secured $2.6M in additional funding to foundation initiatives by building strong, trust-based relationships with corporate partners, public and civil society organizations.
• Spearheaded two program streams promoting inclusion for people with disabilities and children in foster care, which resulted in the opening of 20 educational centers for children with disabilities, and a mentoring program for orphan children in 15 communities.
• Designed and conducted more than 20 training sessions on inclusive education, mentoring, corporate social responsibility.
• Led advocacy campaigns on social inclusion and legislative reform.

The United Nations Development Programme (UNDP)
Program analyst / Portfolio manager (3 years)
Managed coordination and oversight of $1M annual program portfolio in the areas of good governance, human rights, rule of law, inclusion and women participation.
• Developed and successfully launched 9 new projects, mobilizing additional $1.5M from the host country government co-funding.
• Implemented financial monitoring, guidance and oversight for at least 15 projects simultaneously in a pipeline. Ensured alignment with organization’s strategies and policies.
• Conducted policy monitoring on social and human development issues, analyzed metrics and program impact, proposed tailored and data-driven solutions.
• Built effective relations at highest levels with the host government, international partners, civil society organizations and academia. Acted as liaison and point of contact for the expert groups and communities, cross-functional teams and external partners.
• Drafted/edited various policy briefs and reports, consolidated inputs to the UN country strategies and policy documents.

ERG (mining conglomerate), “Arrow” Business Transformation Program
Communications Team Lead (Project)
Developed a communication strategy for a Group-wide business transformation program
• Started a new department, recruited personnel, conducted induction and on-job training.
• Implemented stakeholder analysis, designed tools on change management communication within the Group and with the Board. Designed proactive solutions for overcoming resistance and challenges of the transformation program implementation.
• Travelled across Group’s subsidiaries, delivered trainings to CEOs, increased staff awareness of the change program.
• Conducted public outreach and external communication policy on the transformation.

European Union Delegation to Kazakhstan, Tajikistan and Kyrgyzstan
Press and Information Officer (3 years)
Developed and implemented Communication strategy on promoting the European Union interests in the region, managed external and internal communications, public outreach. Maintained relations with the EU Member States’ representations.
• Served as a resource on EU visibility policies and protocols for program and regional field staff. Ensured appropriate implementation of outreach and communications by field offices, in line with policies and handbooks.
• Served as a media focal point, providing advisory services to the Head of Delegation on local and regional media and policy analysis, drafted Head of Delegation’s public speeches, press releases and website releases.
• Coordinated Press and Information Unit, staff development, coaching and training.
• Managed annual program budget, implemented Delegation’s visibility projects and events, including the contractual management and procurement.

The Organization for Security and Co-operation in Europe (OSCE)
Political and Media Coordinator (4 years)
Developed, coordinated and monitored OSCE projects in the field of political issues and democratization, civil society capacity building, local governance, elections and media in Kazakhstan. Starting with proposal development, budget forecasts, implementing agency awards up to oversight and implementation. Managed all project and budget documentation as invoices, contracts, risk logs and reports.

Community Experience

Pro-bono consulting services to small non-profits.
Volunteer in a mentoring program for orphan teenagers.

Education

Master's degree in Political Science and Political Economy, Central European University.
Master's degree in International Relations, Kazakh National University

Other Experience/Awards/Publications

- Member of the International Association for Special Education
- Fellow of the ADA International Inclusive Education Fellowship Program, Arizona State University, the US Department of State program (Phoenix, USA), 2017
- Fellow and certified coach of the Global Women in Management Fellowship Program and Certified program coach, CEDPA / Exxon Mobil (Washington DC, USA), 2013/2012

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