**Litigation Support Specialist & Software Trainer - Darby & Darby, P.C. (Intellectual Property Law Firm), NYC | 4 years
Spearheaded the delivery of instructor-led software training sessions, achieving an increase in learning outcomes and participant engagement through innovative content strategies.
Led the management and support of Litigation Support Software databases, enhancing system performance and user satisfaction through strategic data analysis.
Collaborated with Attorneys, Paralegals, and IT staff to streamline hardware and software management for off-site litigation, resulting in an improvement in trial preparedness and efficiency.

**Systems Analyst/Project Manager - Medscape, Inc., NYC | 1 year
Managed internal development projects, aligning with strategic goals and ensuring timely, budget- compliant delivery.
Enhanced project outcomes and stakeholder satisfaction by bridging IT staff and user community communication.

**Sales Engineer, Delano Technology Corporation, NYC | 1 year
-Collaborated with prospects and sales teams to assess and understand business requirements.
-Partnered with the sales team to articulate the benefits and strategic value of Delano applications to qualified prospects, leading brainstorming sessions and conducting business case analyses.
-Served as a Technical Account Manager, overseeing the entire lifecycle from initial prospect engagement to successful implementation.
-Delano was a pre-IPO startup tech company

**Litigation Support Software Specialist & Trainer - Hewlett Packard (formerly SteelPoint Technologies, Inc.), Boston & Newport Beach, CA | 2.5 years
Key clients: Lockheed Martin, Wilson & Sonsini, Cigna, Goodrich & Rosati, The White House
-Developed and delivered comprehensive litigation software training programs for major law firms and corporate legal departments. Led specialized training sessions focused on the document imaging life cycle for highly efficient e-discovery.
-Successfully managed the on-site installation and maintenance of critical software applications and databases, including SQL Server.
-SteelPoint was acquired by Zantaz, who was acquired by Autonomy, who was then acquired by Hewlett Packard.

**Licensed Realtor - Christie’s International Real Estate, Keller Williams, NJ/NY | 11 years
Closed complex real estate transactions in residential and luxury sectors, achieving exceptional client satisfaction by leveraging data analysis to streamline sales processes and enhance satisfaction.
Fostered robust partnerships with industry professionals, driving collaborative efforts that resulted in seamless end-to-end sales operations and improved stakeholder engagement.
Boosted sales efficiency and client retention through meticulous market analysis and personalized client consultations.