Christine Ro.
Business Development Representative
Profile
Dynamic and results-driven professional with a proven track record in sales development, customer engagement, and event support.
With a background in both the entertainment industry and education, I bring highly developed empathy and communication skills that enable me to build and maintain strong client relationships, adapt to diverse needs, and foster meaningful connections in dynamic environments.
Skilled in leveraging CRM systems, enhancing client satisfaction, and optimizing processes to drive revenue growth and achieve organizational goals. Adept at problem-solving and collaboration, with a focus on IT sales and business development roles that deliver impactful results.
Key Skills & Competencies
• Customer Relationship Management: Fostered strong client connections to enhance engagement, satisfaction, and ensure repeat business
• Sales Pipeline Development: Qualified leads and developed robust pipelines to drive programming success and sales goals
• Administrative Excellence: Managed scheduling, documentation, and data using Excel, Google Docs, and internal systems
• Event Coordination and Fundraising: Streamlined event operations, contributing to raising $2.1 million at high-profile events
• Technical Problem Solving: Identified and resolved technical issues with event software to ensure seamless operations
• Communication and Team Collaboration: Worked with teams to develop strategic plans and optimize processes for success
• CRM and Prospect Management: Used CRM tools to maintain accurate records and generate actionable client insights
Salesforce CRM, Slack, Data Management, Written Communication, Oral Communication, Teaching, Public Speaking
Professional Experience
re:WORK | TRAINING Business Development Representative Professional, Current
• Built a steady pipeline through targeted outreach and prospecting, generating consistent interest in re:work’s volunteer program
• Managed outbound campaigns through email, calls, and social media, meeting or surpassing engagement and lead-generation goals
• Used Hunter, Apollo.io, and LinkedIn Sales Navigator to track outreach and optimize lead engagement, improving efficiency and reach
• Focused on companies with active volunteer networks and alignment with re:WORK’s mission, using this data to prioritize outreach to high-impact prospects
• Led discovery calls to share re:WORK’s mission and volunteer opportunities, coordinating closely with partnership teams to foster volunteer interest and partnership potential
LIVun Ltd | Receptionist, 7 years
• Delivered top-tier customer service while managing scheduling, administrative tasks, and data organization in Google Docs
• Improved cross-departmental collaboration by implementing new communication strategies and operational processes
• Leveraged interpersonal skills to maintain long-term client relationships and enhance guest experiences
• Monitored facility amenities and services, ensuring compliance with organizational standards and guest satisfaction
Givergy | Event Support, 3 years
• Strengthened relationships with event attendees, enhancing engagement with fundraising platforms during major events
• Identified and resolved technical issues during silent auctions, ensuring smooth processes for donors
• Collaborated on donation initiatives, contributing to $2.1 million raised during the 2019 C.A.R.E. Impact Awards
• Streamlined event operations through coordination with teams, maximizing guest satisfaction and efficiency
New York Junior Tennis & Learning | Activity Specialist and Group Leader, 7 years
• Conducted instructional programs for 120 students to build skills in literacy, nutrition, and physical education, aligning with organizational goals to empower underserved communities
• Coordinated with educators to recruit and train students for tournaments, promoting teamwork and engagement among program participants
• Executed administrative responsibilities, including managing data and student records for report preparation
Community Experience
H.O.P.E. Worldwide- community organization providing theater activities for kids
Education
Barnard College
Bachelor of Arts - Theatre
Other Experience/Awards/Publications