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Claire L.

Corporate Event Coordinator / Sales Support / Training and Leadership

Profile

Detail-oriented and highly organized professional leads and drives teams to success. Proven ability to effectively introduce and manage structure, processes, and procedures that greatly enhance the proficiency of a given operation. An asset in business growing customer relationships, in a classroom as a teacher, and in a high-end restaurant chain as a staff training facilitator, executive admin, and event planner. Now, ready to pivot strong interpersonal, communications, and project execution skills toward a new industry.

Key Skills & Competencies

Interpersonal Communication . Hospitality . Business Relationship Management
Customer Satisfaction . Communication . Team Management . Event Planning . Teaching/Training
Public Speaking . Teaching English as a Foreign Language
Tech: Salesforce CRM | Google Suite | Microsoft Office Suite | Social Media Platforms

Professional Experience

Motorlease Corporation, Farmington, CT, ~1 year
Sales Consultant
Sourced best-fit prospects for vehicle leasing and day-to-day fleet operations processes.
- Assessed client needs, conducted fleet audits, and identified areas for cost reduction and operational efficiency.
- Nurtured and fostered strong partnerships with clients, understanding their unique business needs.
- Developed and presented customized proposals catered to prospects' specific business needs.
- Effectively utilized Salesforce CRM to manage pipeline account records and B2B sales operations.

Max Restaurant Group - Max Downtown, Hartford, CT, 10 years
Assistant Event Coordinator, Office Manager, and Head of Host Staff Training.
Performed multiple functions during ten-year tenure. Negotiated, drafted, and managed private dining events and contracts. Trained, mentored, and motivated staff. Played a lead role in planning, organizing, and delivering highly successful events.
- Prepared and established efficient dining-service workflow while coordinating appropriate seating requests for high-profile clientele.
- Contributed to building and maintaining high-profile clientele by noting specific details/dining preferences and encouraging the use of facilities and resources for future business events resulting in repeat sales.
- Efficiently communicated to front-of-house management and executive chef details to ensure appropriate service support, reaching out to designated vendors to accommodate menu/beverage selections, and any other necessary items for client's event.
- Served as right hand to Owner and other senior management, created and implemented HOST training manual. Recognized as a “go-to” resource for anticipating, identifying, and quickly resolving problems.

West Hartford Public Schools- Sedgwick Middle School, 2 years
English Language Arts Teacher
- Collaborated with Language Arts Team to develop, organize, and teach engaging lesson plans based on curriculum units for grades 6th to 8th.
- Trained and strongly encouraged students to utilize various technology resources, especially Google Workspace.
- Maintained all aspects of classroom management including conduct and organization.
- Actively collaborated with Core Teaching Team to address students' academic needs and build a positive learning environment.
- Managed all necessary tracking and grade reporting systems to ensure student grade statistics were tracked, analyzed, measured, and then shared with the rest of the Team.
- Fostered positive rapport with both students, parents and colleagues, supporting student success.

Community Experience

As a community member of both Hartford and West Hartford, seek ways to help both education systems thrive. Volunteered tutoring to serve students and provided educational consulting for parents struggling with the virtual learning transition during COVID pandemic.

Education

Bachelor of Arts in Sociology, University of Connecticut
Master of Arts in Elementary Ed., University of Saint Joseph

Other Experience/Awards/Publications

Connecticut Initial Teaching Certification, Elementary K-6

The Foundation for WHPS Schools:
Received honorary donation towards the Teacher Grant Program for encouraging and supporting students.

Maximo Nivel Intercultural Center- TEFL/TESOL Certified
San Jose, Costa Rica

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