++Amazon, North Haven & Trumbull, CT | 5 years++

Area Manager - Manufacturing
North Haven, CT | 2 years

Progressively promoted from delivery and logistics to quality and ultimately Operations as a Manufacturing team leader. Manage the production and quality of Print on Demand books while managing the performance and resource allocation of the shift team.
● Oversaw daily operations with production goals of roughly 20,000 units per a shift.
● Collaborated with senior management to set and achieve shift goals.
● Managed a team of 20-30 associates, providing guidance and mentorship to ensure job satisfaction and
productivity.
● Collaborated cross-functionally with engineering, safety team, and vendors to ensure a seamless workflow.
● Created specific, measurable and achievable objectives compatible with company priorities.
● Ensured compliance with all applicable health and safety regulations within the store environment.

Inventory Control and Quality Assurance Technician (ICQA)
North Haven, CT | 1 year

Measure quality defects, identify root cause of defects, and provide timely feedback to operations team.
● Process defect data and review for morning/weekly scrap report. Deep dive and develop action plans to
reduce future incidents.
● Support the development of team members and their understanding of quality to ensure they are able to
identify defects and follow protocol. Removing barriers to team members such as ensuring FIFO is
maintained and that associates have received appropriate training for their paths.

Process Assistant
Amazon, Trumbull, CT | 1 year

Monitor on the road and troubleshoot with DSPS in order to ensure the success of DA's throughout the day.
● Execute the debrief of DA's and problem solve packages.
● Engage with DA's , DSPS and associates to make sure everyone is aware of productivity-safety expectations.

Library Director
Elizabethtown Library Association, Elizabethtown, NY | 3 years

Developed strategic plans for library operations, budgeting, collections development, technology, staffing,
and marketing.
● Oversaw collection development efforts; maintained an up-to-date knowledge base on current resources
available from vendors as well as those offered by other libraries.
● Maintained strong relationships with local government officials and community leaders; advocated for
increased funding when necessary.