Elizabeth F.
Marketing/Operations/Financial
Profile
I’m an administrative resource with experience in marketing, operations and financial administration. I dive in to improve operational effectiveness. I enjoy working with people & with numbers. I care about quality assurance.
Key Skills & Competencies
Creative
Resourceful
Highly intuitive
Attention to detail
Proofreading
Recruiting & retention (record #s volunteers)
Learning/understanding organization policies & procedures and applying knowledge on the job
Advocating for clients based on org policy/procedures leading to excellent customer service
Effective comm skills
Friendly
Community Engagement
Public Speaking/Presentation skills
Data entry
Highly self-motivated
strong interpersonal skills
Professional Experience
Urban Alliance, East Hartford, CT 2024
Updated websites, compiled data from websites, updated surveys and entered data. Edited and printed grant award letters, edited online research survey. Prepared training materials. Updated addresses in Bloomerang. General help supporting staff. Assembled teacher care packages and materials for food distribution events.
Sadlak/Steeplechase Financial Advisors, Hartford, CT 2024
Receptionist and Tax Paraprofessional
• Prepared taxes and performed data entry for mid-level client returns
Hartford International University for Religion and Peace, Hartford, CT 2022-2023
Receptionist
• Established relationships with constituents to create positive visitor experience and presented best face for University engagement
• Initiated tasks supporting the mission, created strategy and completed projects
Flagg Road Church, West Hartford, CT 2021
Church Administrator
• Identified, recruited and trained human resource(s) to build a strong team
• Developed and maintained constructive relationships with church members, vendors, and external partners
• Proactively managed semi-monthly payroll and vendor payments
Nutmeg Big Brothers Big Sisters, Hartford, CT 2015 to 2020
Program Assistant / Inquiry and Customer Service Team
Engaged by phone with over 1200 volunteer prospects and families contributing to over 400 mentor relationships annually
• Effectively pre-screened volunteer candidates contributing to a 10% retention increase in a one-year period
• Increased report timeliness as much as 60%, reduced errors and created efficiency by developing a method to batch process background checks
• Jointly authored an implementation strategy for a landmark BBBS National Study and developed workflow process for a more effective and timely launch
Jewish Federation of Greater Hartford, Hartford, CT 2000 to 2013
Administrative Assistant
• Established, engaged, and built relationships with key partners, resulting in record numbers of volunteers placed to read with children
• Recruited nearly 100 volunteers by engaging community partners including media, churches, libraries and schools during 2011-2012
• Managed impromptu call from prospective donor which resulted in a $10,000 grant approval within 3 business days
ADDITIONAL EXPERIENCE
Aetna Health Insurance, Hartford CT
Provided financial analysis and quality assurance to corporate clients
Hartford International University for Religion and Peace, Hartford, CT 2022-2023
Receptionist
• Established relationships with constituents to create positive visitor experience and presented best face for University engagement
• Initiated tasks supporting the mission, created strategy and completed projects
Flagg Road Church, West Hartford, CT 2021
Church Administrator
• Identified, recruited and trained human resource(s) to build a strong team
• Developed and maintained constructive relationships with church members, vendors, and external partners
• Proactively managed semi-monthly payroll and vendor payments
Nutmeg Big Brothers Big Sisters, Hartford, CT 2015 to 2020
Program Assistant / Inquiry and Customer Service Team
Engaged by phone with over 1200 volunteer prospects and families contributing to over 400 mentor relationships annually
• Effectively pre-screened volunteer candidates contributing to a 10% retention increase in a one-year period
• Increased report timeliness as much as 60%, reduced errors and created efficiency by developing a method to batch process background checks
• Jointly authored an implementation strategy for a landmark BBBS National Study and developed workflow process for a more effective and timely launch
Jewish Federation of Greater Hartford, Hartford, CT 2000 to 2013
Administrative Assistant
• Established, engaged, and built relationships with key partners, resulting in record numbers of volunteers placed to read with children
• Recruited nearly 100 volunteers by engaging community partners including media, churches, libraries and schools during 2011-2012
• Managed impromptu call from prospective donor which resulted in a $10,000 grant approval within 3 business days
ADDITIONAL EXPERIENCE
Aetna Health Insurance, Hartford CT
Provided financial analysis and quality assurance to corporate clients
Hartford International University for Religion and Peace, Hartford, CT 2022-2023
Receptionist
• Established relationships with constituents to create positive visitor experience and presented best face for University engagement
• Initiated tasks supporting the mission, created strategy and completed projects
Flagg Road Church, West Hartford, CT 2021
Church Administrator
• Identified, recruited and trained human resource(s) to build a strong team
• Developed and maintained constructive relationships with church members, vendors, and external partners
• Proactively managed semi-monthly payroll and vendor payments
Nutmeg Big Brothers Big Sisters, Hartford, CT 2015 to 2020
Program Assistant / Inquiry and Customer Service Team
Engaged by phone with over 1200 volunteer prospects and families contributing to over 400 mentor relationships annually
• Effectively pre-screened volunteer candidates contributing to a 10% retention increase in a one-year period
• Increased report timeliness as much as 60%, reduced errors and created efficiency by developing a method to batch process background checks
• Jointly authored an implementation strategy for a landmark BBBS National Study and developed workflow process for a more effective and timely launch
Jewish Federation of Greater Hartford, Hartford, CT 2000 to 2013
Administrative Assistant
• Established, engaged, and built relationships with key partners, resulting in record numbers of volunteers placed to read with children
• Recruited nearly 100 volunteers by engaging community partners including media, churches, libraries and schools during 2011-2012
• Managed impromptu call from prospective donor which resulted in a $10,000 grant approval within 3 business days
ADDITIONAL EXPERIENCE
Aetna Health Insurance, Hartford CT
Provided financial analysis and quality assurance to corporate clients
Community Experience
Dress for Success Peer Mentor
Church faith mentor & teacher
United Way speaker's bureau
HomeFront home repair program
Education
Bates College, Lewiston, ME
Bachelor of Arts in Psychology
Wharton School of Business, Philadelphia, PA
Certified Employee Benefits Specialist
Other Experience/Awards/Publications
Young Woman Career Speaker Award